Field Service Technician
Job Description
- Deliver on-site technical support, troubleshooting, repairs, and preventative maintenance for customer equipment.
- Inspect, maintain, and service air compressors, air dryers, and related components to confirm proper operation.
- Accurately complete all required documentation, including service orders, work orders, contracts, and internal forms.
- Explain system functions, features, capabilities, and benefits in a clear and helpful manner to customers.
- Identify customer needs, respond to inquiries, and recommend appropriate corrective or preventive actions.
- Maintain professional appearance and conduct while providing consistently excellent customer service.
- Build rapport quickly and communicate effectively with customers and team members.
- Comply with all safety protocols, company policies, and environmental guidelines.
- Perform other related duties as required to support service operations.
- 3 years of experience working with rotary screw and reciprocating air compressors, controls, and air dryers; familiarity with centrifugal compressors is a plus.
- Strong mechanical and electrical aptitude with the ability to diagnose, troubleshoot, and repair equipment.
- Ability to participate in a rotating on-call schedule, including 24/7 availability and some weekend shifts.
- Valid driver’s license and clean driving record.
- Excellent problem-solving ability paired with strong customer service and communication skills.
Meet Your Recruiter
Senior Technical Recruiter
Naeomi is a Senior Technical Recruiter at Sterling Engineering with more than two years of experience supporting candidates and clients. She focuses on Sterling’s Commercial Division, recruiting for roles across plastics, machining, aerospace, and other specialized technical environments.
Naeomi enjoys recruiting because it gives her the opportunity to make a lasting, positive impact in someone’s life. She is passionate about helping candidates find new opportunities that align with their skills, goals, and long-term career growth.
For Naeomi, recruiting is also about building trusted relationships and being a helpful resource beyond one placement. Whether supporting an individual candidate or someone in their network who may be looking for a new role, she takes pride in helping people move forward with confidence.