Technical Officer

Fort Lauderdale, FL 33316

Employment Type: Permanent Job Category: Other Professional Job Number: MC985298419 Compensation: $50000-60000 / year

Job Description

Job Title:  Technical Officer
Location:  Fort Lauderdale, Florida
Hire Type:  Direct Hire
Salary Range:  $50,000 - $60,000/year

Overview:
Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Job Duties:
  • To include but not limited to setting-up and installation of product dispensers and pumps on board Marine vessels or land-based units. 
  • To deal with customer queries and field investigations as required.
  • Provide required client follow up and after-care by email in a timely fashion.
  • Keep detailed and well organised files on each client on a day-to-day basis.
  • Ensure all visits are carried out in a professional and constructive manner.
  • Provide client product documentation, accessories, training and support in an organised and timely manner.  To ensure that the relevant departments are informed of all items required or delivered to the client.
  • Develop expertise by regular communication with other colleagues - exchange of experiences, applications, and technology training this is important to help in developing new products and procedures to improve company efficiency.
  • All efforts to be made to support transparency between TO’s, EAM’s (Executive Account Managers) and global clients.
  • Ensure all installations conform to all regulatory requirements.
  • Proactively monitor product performance consumption and troubleshoot any operational issues as they arise – ensure EAM is aware.
  • Ensure all products, systems are in compliance at all times with safety / maritime guidelines.
  • Manage all Health & Safety Requirements and implement all relevant procedures. 
  • Fill out risk assessment documents for all visits /projects.
  • Keep detailed and easy to follow documentation of all visits and training, provide all customers with procedural guidance, to include but not limited to set-up and installation of product dispensers and pumps on board Marine vessels.  
  • Successfully manage the relationship with the immediate client.
  • Maintain awareness of and comply with the Company Quality Policy and applicable Company Procedures.
  • To undertake any ad hoc tasks that may be necessary as specified by the manager to deliver exceptional customer service.

Qualifications:
  • Available and willing to travel across Europe and other parts of the world.
  • Creative problem solver
  • Strong written and verbal communication
  • Excellent time management & multi-tasking skills
  • Proficient in Microsoft office applications (Word, Excel & PowerPoint)
  • Experienced working within ISO 9001


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Meet Your Recruiter

Herman Davis
Technical Recruiter

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About Fort Lauderdale, FL

Ready to take the next step in your career? Explore the exciting job opportunities around Fort Lauderdale, Florida! Known for its stunning beaches, vibrant arts scene, and year-round sunshine, Fort Lauderdale offers a unique blend of work and play. Whether you're drawn to the world-class shopping on Las Olas Boulevard, the cultural offerings at the NSU Art Museum, or the thrilling games of the Miami Dolphins at Hard Rock Stadium, this area has something for everyone. Don't miss your chance to be part of this dynamic community - check out our job listings today and kickstart your career in Fort Lauderdale!