Service Planner/Scheduler
Job Description
- Develop and manage production schedules for DCI (Disassembly, Clean, and Inspect) activities based on customer order requirements, coordinating closely with mechanics and purchasing to ensure materials and resources are available to meet production goals and delivery deadlines.
- Serve as the primary point of contact for customers regarding pre-release inspections, ensuring a seamless customer experience by providing timely updates as requested.
- Supervise shop personnel and manage external services required to complete DCI tasks.
- Collaborate with Sales to understand specific DCI requirements.
- Create detailed DCI work instructions as needed, including pulling relevant drawings to support the process.
- Communicate effectively with shop mechanics, project engineers, and customers to discuss the condition of components and pumps.
- Verify that all required paperwork and documentation are complete before releasing products from the shop.
- Engage in process improvement initiatives to reduce lead times, enhance production efficiency, and optimize delivery performance.
- Associate or Bachelor’s degree in Engineering, Engineering Technology, or Industrial Engineering; relevant technical training or equivalent work experience will be considered.
- Basic understanding of manufacturing processes, including machining, welding, inspection, and assembly.
- Familiarity with Material Planning, Inventory Control, and Material Requirements Planning.
- Strong written and verbal communication skills with excellent interpersonal abilities; must be a motivated team player and skilled in building relationships.
- Proficiency in Microsoft Outlook, Excel, Access, Word, and PowerPoint.
Meet Your Recruiter
Sabrina Herrera
Sabrina Herrera is a seasoned Technical Recruiter with a knack for establishing genuine connections with candidates and continuously expanding her expertise in various roles and industries. With one year of dedicated service at Sterling and an impressive 15-year journey in the recruiting arena, Sabrina has become a respected figure in talent acquisition.
As a Technical Recruiter, Sabrina's ability to build strong relationships with candidates sets her apart. She values the opportunity to understand each individual's unique strengths, aspirations, and career goals, ensuring she can guide them toward the most suitable and fulfilling opportunities.
Having spent 15 years in the recruiting domain, Sabrina's experience spans diverse industries and roles. She embraces the challenges of exploring new fields, consistently striving to expand her knowledge and expertise. Her dedication to continuous learning allows her to stay at the forefront of emerging trends and best practices in the recruitment landscape.
Sabrina advises fellow professionals to cultivate a curious mindset and actively seek new challenges and projects that push the boundaries of their abilities. Embracing the unknown and venturing into uncharted territories can lead to personal and professional growth, ultimately elevating one's effectiveness in the field of recruitment.