Quality Manager
Job Description
- Translate customer and regulatory requirements into effective quality procedures and work instructions
- Review, update, and develop quality processes to ensure ongoing compliance
- Conduct audits of quality systems and operating procedures
- Lead, coach, and develop Quality department personnel
- Establish and sustain continuous improvement and internal audit programs
- Support customer interactions and third-party audits or inspections
- Manage inspection programs to verify product conformance
- Maintain accurate quality records and perform statistical analysis
- Prepare and present quality performance reports to leadership
Qualifications:
- Degree in a technical field preferred, or equivalent experience in production quality environments
- Demonstrated experience managing quality programs in an ISO-certified organization
- Strong understanding of quality systems, inspection methods, and audit processes
- Proven ability to lead continuous improvement initiatives and teams
- Detail-oriented with strong leadership, communication, and organizational skills
- Proficient in Microsoft Office, databases, and statistical tools
- Willingness to travel occasionally and support off-site activities
Meet Your Recruiter
Amy Badal
Technical Recruiter
Amy Badal is a seasoned Senior Recruiter passionate about connecting with individuals across diverse industries and various career stages. With an impressive 7-year tenure at Sterling, Amy has become an invaluable asset to the organization's talent acquisition efforts.
Amy's journey in recruiting spans over 11 years, during which she has acquired a wealth of knowledge and experience in the field. Her fascination with working alongside people from different backgrounds and professional levels has driven her successful career.
As a Senior Recruiter, Amy thrives on collaborating with candidates and hiring partners in the railroad industry. She relishes the chance to contribute to their career growth and the overall success of the organizations she serves. Amy's ability to understand each individual's unique needs and aspirations allows her to make insightful and tailored placements that benefit both parties.
One of Amy's most valuable pieces of advice is never to burn bridges and always maintain high professionalism throughout the hiring process.