Quality Engineer

Jonesboro, AR 72401

Employment Type: Permanent Job Category: Quality Engineering Job Number: It71224596 Compensation: $1 / hour

Job Description

Title: Quality Engineer

Location: Jonesboro, AR

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Hire Type: Direct Hire

Job Summary:
This position reports directly to the Technical Manager and is responsible for actively supporting the initiatives of the Technical Department.  Position will work closely with Operations, Engineering, and other plant functionalities to implement standards, support documentation management system, and participate in efforts to resolve customer complaints and achieve permanent corrective action.  This person must demonstrate broad ability to lead cooperative groups that are often cross-functional.  Must be able to communicate effectively to individuals at all levels of the organization.  Candidates must possess solid leadership and organizational qualities, strong technical background with an imaginative thought process, and troubleshooting/problem solving skills. 

Job Duties:
  • Support all aspects of the Quality Management System (QMS)
  • Maintain documentation in compliance with the QMS
  • Maintain documentation to support ISO9001: 2015 compliance
  • Maintain documentation to support IATF 16949 compliance
  • Support capability studies to establish product/process tolerances and standards.
  • Lead problem solving (8D) root cause analysis for development of customer complaint and internal plant reject permanent corrective actions
  • Lead use of Quality tools for plant performance improvement (PFMEA, Control Plans, Work Instructions, and Visual Standards)
  • Support the Plant’s ongoing process audit system
  • Maintain records in accordance with the QMS
  • Responsible for reporting and maintaining all Quality metrics (Reject, Repair, Customer Complaints, etc.)
  • Support initial response and problem solving for customer complaints
  • Promote quality achievement and performance improvement throughout the organization.
  • Participate in the maintenance and communication of a quality plan to ensure the company’s Quality Systems and Policies follow quality system requirements.

  • Bachelor’s Degree in an applied science or engineering field
  • 2-4 years prior experience in Quality/Technical/Engineering with direct Plant responsibilities 
  • 2-4 years prior experience with ISO9001:2015 and IATF 16949 with direct quality responsibilities supporting these certifications
  • Demonstrated exceptional written and oral communication skills 
  • Demonstrated ability to work with customers to resolve complaints 
  • Demonstrated ability to multi-task and drive projects to completion
  • Experience with problem solving tools (8D, MSA, Kaizen, 5 WHY, etc.) preferred
  • Experience with PPAP, APQP, PFMEA, SPC, and Control Plans 
  • Experience with Six Sigma tools (Green belt or Black belt) preferred
  • Proficiency in Microsoft Office
  • Demonstrated use and proficiency in statistical techniques 
  • Willingness to continually embrace personal and professional development

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. 

Meet Your Recruiter

Alyssa Ford

Alyssa Ford is a dedicated Technical Recruiter, driven by her commitment to establishing meaningful connections with individuals and assisting them in navigating the complexities of career transitions.

With one year of dedicated service at Sterling and a total of 2 years in the recruiting field, Alyssa has already significantly impacted talent acquisition.

Alyssa's innate ability to connect with people and understand their unique career aspirations has been instrumental in her success as a Technical Recruiter. She finds great joy in forging professional relationships and participating in candidates' journeys as they navigate the tough decisions associated with job changes.

Having experienced the challenges of job hunting firsthand, Alyssa empathizes with candidates facing similar struggles. She encourages job seekers not to lose hope and to stay persistent throughout their search. Alyssa believes that the right role will come along at the right time, and maintaining a positive attitude and determination can make all the difference in finding the perfect fit.

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