Crystal Lake, IL 60012 US
- Provide quality engineering support for welding processes in support of new customer projects.
- Communicate directly with customers to address product quality escapes, scorecard improvement actions, and product/equipment qualification actions.
- Lead quality improvement actions internally to meet customer targets and expectations.
- Participate in Quality System maintenance activities, including CAPA, Internal/External Audits, Complaints, and other related tasks.
- Participate in product development engineering processes, including validation activities, Statistical Process Control (SPC), data analysis, control plans, report writing, and Process Failure Mode and Effects Analysis (PFMEA).
- Participate in print and design reviews, identifying significant characteristics and developing appropriate controls.
- Ensure products meet customer and defined regulatory requirements.
- Lead internal support teams on customer issues and communication related to quality events.
- Introduce and validate process improvements on assigned projects, including procedures, QA methodologies, tooling, and equipment.
- Establish new product requirements, oversee testing, and conduct risk/failure mode analysis.
- Perform verification and failure analysis of returned products, implementing required corrective actions.
- Devise QA sampling procedures to ensure product quality, with associated quality data for analysis and improvement actions.
- Lead problem-solving teams to address identified issues and develop improvement actions.
- Serve on project teams to provide QA oversight for new and revised manufacturing processes.
- Assist in the creation and approval of manufacturing procedures via process mapping within product groups.
- Bachelor’s degree in engineering or a related technical field, or equivalent experience.
- 5+ years of experience in supporting manufacturing, producing industrial products, with exposure to a welding environment.
- Demonstrated experience in providing direct customer support for organizational quality.
- Strong verbal and written communication, organizational, problem-solving, and interpersonal skills.
Meet Your Recruiter
Sabrina Herrera is a seasoned Technical Recruiter with a knack for establishing genuine connections with candidates and continuously expanding her expertise in various roles and industries. With one year of dedicated service at Sterling and an impressive 15-year journey in the recruiting arena, Sabrina has become a respected figure in talent acquisition.
As a Technical Recruiter, Sabrina's ability to build strong relationships with candidates sets her apart. She values the opportunity to understand each individual's unique strengths, aspirations, and career goals, ensuring she can guide them toward the most suitable and fulfilling opportunities.
Having spent 15 years in the recruiting domain, Sabrina's experience spans diverse industries and roles. She embraces the challenges of exploring new fields, consistently striving to expand her knowledge and expertise. Her dedication to continuous learning allows her to stay at the forefront of emerging trends and best practices in the recruitment landscape.
Sabrina advises fellow professionals to cultivate a curious mindset and actively seek new challenges and projects that push the boundaries of their abilities. Embracing the unknown and venturing into uncharted territories can lead to personal and professional growth, ultimately elevating one's effectiveness in the field of recruitment.