QA Supervisor | 3rd Shift
Skokie, IL 60077 US
- The Quality Assurance Supervisor is responsible for overseeing the daily activities of the Quality Assurance Specialists and COA Technician. They are involved in the development, training, enforcement, and monitoring of programs to ensure food safety and quality, aiming to deliver safe, high-quality products that meet industry standards. This role involves reporting quality-related issues to senior management, participating in audits and visits, and facilitating the implementation of plant QA procedures and policies. The supervisor also contributes to solving production issues through risk assessment and corrective actions.
- Report any food safety and quality problems to authorized personnel.
- Supervise the daily activities of QA Specialists and COA Technician.
- Address day-to-day production issues, concerns, and queries.
- Implement hold policies for materials based on quality and food safety criteria.
- Conduct final verification on Critical Control Points (CCPs) as per the company's HACCP plan.
- Assist in mock recalls and investigations of quality issues and customer complaints.
- Manage communication with suppliers and brokers regarding raw material issues.
- Lead internal audits, record findings, and ensure timely resolution.
- Coordinate with engineering for equipment review and policy-related projects.
- Manage departmental staffing and employee attendance.
- Facilitate other necessary activities within the QA department.
- Train new QA Specialists and approve purchase requests for QA supplies.
- 3+ years of managerial experience in a manufacturing environment.
- Previous experience in team supervision.
- Strong communication skills (verbal and written).
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Effective interpersonal skills and management style.
- Excellent time management and multitasking abilities in a fast-paced setting.
- Proficient in team building and mentorship.
- Ability to collaborate successfully with cross-functional teams.
- Flexibility, positivity, and efficient deadline management.