Professional Services Technician

Willowbrook, IL 60527

Employment Type: Contract to Perm Job Category: Other Professional Job Number: Na616923228 Compensation: 21.50

Job Description

Sterling Engineering is a growing Chicagoland recruiting firm that specializes in placing top talent. We have partnered with a growing company dealing in IT solutions on adding a couple of early career Service Technicians to join their growing team.

Location: Near Darien, IL

Type of Role: Contract to hire

Rate: $21/hr

Job Overview:

  • Learns and follows standard conventions for hardware and software installation, problem diagnosis, and problem resolution. Provide technical support over the phone using remote access software as well as on-site support.
  • Provide on-call technical support. Must be able to troubleshoot problems over the phone with customers.
  • Communicate with Manufacturers and QA on field issues and provide feedback on new product.
  • Communicate with customers.
  • Relays any special problems to service management following each call.


  • Bachelors OR Associates in a related IT field preferred
  • At least 3-6 months of IT experience
  • Must be available to travel to customer sites as needed
  • Must be able to live in Chicagoland area, no relocation assistance provided

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