Sales Engineer (RSM)
Job Description
- Provide practical design recommendations that help customers integrate components into their equipment and assemblies.
- Support Sales with approximate pricing, tooling estimates, and feasibility for customized molded or metal components.
- Outline technical and commercial value drivers that demonstrate how the company’s product portfolio solves customer challenges.
- Deliver “hassle-free customer service” by responding to technical inquiries, reviewing drawings, and assisting with application issues.
- Maintain a comprehensive understanding of the full component range and use this knowledge to maximize solution offerings.
- Engage with Sales at all levels to review new opportunities, customer requirements, and solution pathways.
- Collaborate with Product Management to support training, product development initiatives, and portfolio enhancements.
- Provide application insights, competitive feedback, and VOC (Voice of Customer) data to engineering, marketing, and innovation teams.
- Report key application details and customer insights to internal stakeholders for continuous improvement and strategic planning
- Help grow the business in alignment with the commercial plan through technical engagement and practical solution development.
- Provide monthly activity summaries, KPIs, and customer updates to the Commercial Director.
- Support business-development efforts by identifying new applications, industries, or component opportunities.
- Perform additional duties as assigned to support the commercial, product, and technical teams.
- Experience in manufacturing, engineered components, plastics, metals, or related technical product environments.
- Ability to interpret drawings, understand technical requirements, and translate customer needs into viable component solutions.
- Strong communication skills with the ability to collaborate closely with Sales, Product Management, Engineering, and customers.
- Customer-centric mindset with a proactive and problem-solving approach.
- Familiarity with tooling, molding processes, custom part development, or distributor/OEM support environments is highly valued.
Meet Your Recruiter
Erik Butzen
Technical Recruiter
Erik Butzen is a skilled and compassionate Senior Recruiter passionate about empowering individuals to advance in their careers. With two years of dedicated service at Sterling, Erik has already significantly impacted the organization's talent acquisition efforts.
Having honed his expertise over five years in the field of recruiting, Erik possesses a deep understanding of the industry's intricacies. His journey began with the desire to assist individuals in finding opportunities that would propel their professional growth forward.
As a Senior Recruiter, Erik takes great pride in his ability to help people make meaningful advancements in their careers. Whether it's guiding a candidate through the interview process, providing valuable insights into the job market, or matching the right talent with the perfect role, Erik is committed to positively impacting the lives of those he interacts with.
One of Erik's most valuable pieces of advice to both hiring managers and fellow recruiters is to ask a lot of questions. Understanding the needs and expectations of both candidates and employers is essential to finding the best fit for both parties.