IT Support Technician

Henrico, VA 23233

Employment Type: Contract Job Category: Help Desk Job Number: 44131239 Compensation: $20-24 / hour

Job Description

Title: Desktop Support Technician
Location: Henrico, VA 23231 
Work Type: 100% Onsite
Support Level: Level 2 Support

About the Role:
As a Deskside Support Technician, you will be the go-to expert for installing, maintaining, and troubleshooting hardware, software, and peripherals. You’ll play a critical role in ensuring our employees have the tools they need to work efficiently and without disruption.

What You’ll Be Doing:
  • Install, repair, and maintain desktops, laptops, and related systems.
  • Provide first-line technical support for hardware, software, printers, and network connectivity.
  • Assist in determining and installing suitable software solutions.
  • Manage and track all PC assets, ensuring accurate inventory and records.
  • Install software updates, patches, and security features on company devices.
  • Troubleshoot and resolve system failures, performance issues, and connectivity problems.
  • Collaborate with the Network Administrator to address network-related challenges.
  • Work with vendors to coordinate repairs and maintenance for company devices.
  • Build and maintain system images for all company computers.

What We’re Looking For:
  • Tech Enthusiast with hands-on experience with desktops, laptops, and IT peripherals.
  • Problem Solver whom can diagnose and troubleshoot hardware/software issues efficiently.
  • Organized & Detail-Oriented to keep meticulous records of assets and system updates.
  • Strong Communicator to can explain technical issues to non-technical users.

Meet Your Recruiter

Ric Delgado
Lead Technical Recruiter

Ric Delgado is a seasoned Principal Recruiter primarily focusing on the Automation Division at Sterling. With a distinguished tenure of over five years at Sterling and an impressive career spanning more than a decade in the recruiting field, Ric is a respected and accomplished professional in talent acquisition.

As a Principal Recruiter, Ric draws upon his extensive experience to excel in the Automation Division. His in-depth understanding of this dynamic industry enables him to connect talented individuals with exciting and fulfilling job opportunities expertly. Ric plays a pivotal role in helping candidates find new positions, advance in their careers, and achieve their professional goals.

Ric's passion for positively impacting individuals' lives through career advancement is the driving force behind his dedication to recruitment. He takes immense pride in his role as a professional growth and development facilitator, understanding the pivotal role a career change can play in a person's life journey.

He firmly believes in continuously updating one's skills and knowledge to stay competitive in any field. His commitment to personal and professional development not only enhances his own expertise but also positions him as a valuable resource for candidates seeking guidance in their career journeys.

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About Henrico, VA

Discover exciting job opportunities in the vibrant area around Henrico, Virginia today! Nestled in the heart of the historic Richmond metropolitan area, Henrico offers a perfect blend of southern charm and modern amenities, making it an ideal location for career growth and fulfillment. From the stunning Virginia Museum of Fine Arts to the lively performances at the Altria Theater and the thrill of cheering for the Richmond Flying Squirrels baseball team at The Diamond, this region has something for everyone. With its picturesque parks, unique cultural scene, and delicious cuisine ranging from classic Southern comfort food to innovative fusion dishes, Henrico is a place where work-life balance thrives. Explore our job listings now and embark on a rewarding career journey in this enchanting region!