IT Support Technician
Job Description
Location: Dallas, TX
Hire Type: Contract to Hire
- Install, repair, and perform preventative maintenance on desktop and laptop computers and related systems.
- Support computer peripherals and office printers, including managing printer-related supplies (excluding paper).
- Install, configure, and update software, patches, and operating system images on desktops, laptops, and personal devices.
- Assist users in identifying appropriate software solutions to meet business and operational needs.
- Provide first-line technical support for end-user hardware, software, printers, and basic network connectivity issues.
- Troubleshoot and resolve hardware, software, and end-user network-related problems.
- Assist Network Administrators or Analysts with troubleshooting escalated network-related issues affecting end users.
- Perform other related duties as assigned.
- Experience supporting desktop and laptop hardware, operating systems, and common software applications.
- Basic knowledge of troubleshooting hardware, software, and connectivity issues.
- Experience with PC imaging, software installation, and patch management.
- Strong customer service and communication skills.
- Ability to accurately track and manage IT assets.
Experience working with vendors for hardware repair or replacement is a plus.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your Recruiter
Ric Delgado
Lead Technical Recruiter
Ric Delgado is a seasoned Principal Recruiter primarily focusing on the Automation Division at Sterling. With a distinguished tenure of over five years at Sterling and an impressive career spanning more than a decade in the recruiting field, Ric is a respected and accomplished professional in talent acquisition.
As a Principal Recruiter, Ric draws upon his extensive experience to excel in the Automation Division. His in-depth understanding of this dynamic industry enables him to connect talented individuals with exciting and fulfilling job opportunities expertly. Ric plays a pivotal role in helping candidates find new positions, advance in their careers, and achieve their professional goals.
Ric's passion for positively impacting individuals' lives through career advancement is the driving force behind his dedication to recruitment. He takes immense pride in his role as a professional growth and development facilitator, understanding the pivotal role a career change can play in a person's life journey.
He firmly believes in continuously updating one's skills and knowledge to stay competitive in any field. His commitment to personal and professional development not only enhances his own expertise but also positions him as a valuable resource for candidates seeking guidance in their career journeys.