IT Infrastructure Manager

Melville, NY 11747

Employment Type: Permanent Job Category: Other Professional Job Number: MC161344119 Compensation: $120000-170000 / year

Job Description

Position: IT Infrastructure Manager
Location: Melville, NY 11747 onsite
I am looking for an IT Infrastructure Manager that will report into the Global IT Team.  In this role you will be onsite and need to be hands on within a regulated manufacturing environment.  You will manage day-to-day administration, evolution, and support of our IT Infrastructure systems along with the Corporate IT governance guidelines and procedures.
  • Administer diverse IT infrastructure components, including servers, databases, network, software, and telecommunication systems.
  • Create and manage virtual environments and servers, ensuring effective Replications and Failover procedures.
  • Configure and administer Windows servers, ensuring optimal performance.
  • Directly manage and supervise the local IT help-desk team, providing support to multiple locations including the US and the LATAM region.
  • Coordinate and execute IT infrastructure-based activities and projects in alignment with Corporate Global IT, adhering to computer system validation specifications (GAMP).
  • Oversee the management of IT hardware in lab and Data Center environments.
  • Provide support for the Building of Automation Systems & Process Control Systems (SCADA).
  • Perform daily database backups and manage the processing of incoming tickets to the Help Desk to ensure timely resolution of end-user issues.
  • Plan, design, and analyze the organization's service desk, maintaining high levels of customer service quality and availability.
  • Administer, maintain, and provision resources for the global Windows domain, core-business production servers, and appliances.
  • Offer third-level support to Client Services, end-users, engineers, and production staff.
  • Research complex problems and their resolutions, conducting root-cause analysis of equipment, system, and process failures.
  • Create, maintain, and improve documents/procedures related to IT processes.
  • Lead the planning and implementation of assigned IT projects.
  • Act as the IT infrastructure point of contact for local business needs and issues.
  • Ensure timely and within-budget delivery of all projects.
  • Manage the IT Infrastructure team.
  • Support Global IT in the implementation of necessary IT security measures.
  • Cooperate in managing the IT budget.
  • Proven experience in IT infrastructure management.
  • Strong knowledge of server administration, virtualization, and Windows systems.
  • Effective leadership and team management skills.
  • Excellent communication and coordination abilities.
  • Experience in project planning and implementation.
  • Familiarity with IT security measures.
  • Budget management skills.

Overview:  Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 54 years.  Currently serving over 200 active clients, Sterling works within the Automation, Energy, Facilities, Hospitality, Information Technology, Food, Logistics/Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

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Mary Gallian

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