Field Service Technician

South Elgin, IL 60177

Employment Type: Permanent Job Category: Technician Job Number: PR1170017217 Compensation: 67500

Job Description

Field Service Technician I or II
South Elgin, IL
30% - 40% Travel 
Direct Hire 
Target Starting Salary: $30-$45/hour (Depending on experience level) 

Overview:
The Service Technician I - will be responsible for final assembly, testing, field installation and service. They will also participate in customer product testing, demonstrations, technician education, and final quality control inspection of machinery prior to shipment. This person may travel up to 30% of the time to non-local customer sites.

Functional Responsibilities:
  • Performs machinery installations, service, and warranty claims are handled professionally in a fair and timely manner through direct customer and representative contact.
  • Provides technical support to engineering and manufacturing for machinery upgrades and configurations including written documentation of field corrections and problems for their use.
  • Performs the testing of product samples supplied by the customer for the purpose of determining equipment compatibility and configuration.
  • Performs the final quality and performance testing of machinery.
  • Is involved in the customer contact and assistance during machinery acceptance visits.
  • Reviews recommended spare parts lists for new machinery supplied by engineering.
  • Identify opportunities to solve customer problems or make improvements to our standard practices where the end result is an increase in value to the customer.
Education & Experience:
  • Associates Degree or higher from college or technical school is preferred or 1-2 years of experience in a similar industry or equivalent combination of education and experience.
  • PLC, Electrical (AC/DC Fundamentals).
  • Machine shop (Mill and Lathe Technology).
  • Must know how to read detailed drawings, operate basic machine shop equipment (drill press, mill, grinder), use basic hand tools, use basic measuring equipment (calipers, micrometer, scale).
  • Read and understand assembly drawings, electrical and air schematics, and ladder logic.
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Joshua Avila
Technical Recruiter

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