Field Service Technician
Job Description
The Enclosure Field Service Technician will report to the Director of Service. He/she will be responsible for providing in-house and field service support for installations, start-up, troubleshooting, and testing of enclosures and systems. Additionally, he/she will be accountable for adhering to all manufacturing and safety procedures while building and installing equipment.
- Organized installation and commissioning of equipment.
- Building strong customer relationships and ensuring customer satisfaction.
- On-time and on-budget installations.
- Travel required.
- Competent in reading and utilizing mechanical and construction drawings/models to build equipment and install it correctly in the field.
- Experience in construction trades, working with sub-contractors and end customers.
- Maintain project schedule while working as the foreman onsite.
- Excellent communication skills, with the ability to provide daily schedule updates to management and customers.
- Strong interpersonal skills, with the ability to navigate on-site situations and provide required solutions.
- Knowledge of forklifts, scissor lifts, and cranes, with an understanding of proper rigging techniques.
- The ability to work closely with internal departments and operations personnel to ensure customer satisfaction and resolve issues.
- Strong safety mindset when on customer sites, ensuring personnel and sub-contractors are working within established safety guidelines.
Meet Your Recruiter
Max Francis
Technical Recruiter
Max Francis is a seasoned Engineering Recruiter specializing in the Automation Division at Sterling. With five years of invaluable experience in recruitment, Max is on a mission to help individuals find their perfect career move—one that aligns with their professional goals and supports their families.
As an Engineering Recruiter, Max excels in the Automation Division, leveraging his deep industry knowledge to connect candidates with opportunities tailor-made for their unique skill sets and aspirations. He understands that finding the right career move is a pivotal moment in people's lives, and he thrives on being a part of that journey.
What Max finds most exciting and rewarding about his work is the opportunity to guide individuals to their ideal career fit. He recognizes that this transition is an exhilarating time for most people, and he derives immense satisfaction from helping them navigate the path toward their next professional adventure.
Max's advice to job seekers is grounded in the value of connections. He believes that having a well-connected recruiter within the industry you aspire to be in can open doors to companies and positions that may not be readily available on job boards. In today's competitive job market, he encourages candidates to connect with a recruiter early in their job search journey. While he advocates for candidates to continue their independent job searches, he emphasizes the benefit of having an additional set of experienced eyes on the market.