Field Service Technician

Elmhurst, IL 60126

Employment Type: Permanent Job Category: Technician Job Number: NA375556516 Compensation: $49000-58000 / year

Job Description

Title: Field Service Technician

Location: Elmhurst, IL 

Hire Type: Direct Hire

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Job Duties:
  • Taking and responding to field service calls in a timely manner
  • Meeting with customers at times to discuss issues and resolutions related to their service call
  • Communicating regularly with Dispatch regarding repair and to escalate support where needed
  • Utilizing problem-solving skills to properly diagnose problem
  • Ensuring service issue fully resolved and customer confirmation of resolution before leaving site
  • Maintaining and submitting proper and complete repair records
  • Performing any other duties as assigned by the Service Supervisor, Service Director, or Management

  • Ability to work 40 hours per week
  • Ability to work overtime if needed
  • Ability to periodically travel with overnight stay(s).
  • Available to be in 24x7 on-call rotation
  • Joining I.B.E.W. Local Union #134
  • A valid driver’s license with a good driving record
  • Must clear a background check and drug screen
  • Proficiency in the English language including proper usage, spelling, punctuation, and grammar
  • Ability to understand networking

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. 

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