Field Service Technician

Title: Field Technician 

Location: Elmhurst, IL 

Overview: 

Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S. 

Job Duties:

• Taking and responding to service calls in a timely manner
• Completing service call repairs in a timely manner; staying on-site until repair completed
• Escalating any service issues to Service Supervisor
• Communicating regularly to service call Dispatcher and customer regarding repair
• Utilizing problem-solving skills to properly diagnose problem
• Ensuring service issue fully resolved and customer confirmation of resolution before leaving site
• Maintaining and submitting proper and complete repair records
• Performing any other duties as assigned by the Service Supervisor, Service Director, or Management

Qualifications:

• Ability to work 40 hours per week
• Ability to work overtime if needed
• Ability to periodically travel with overnight stay(s).
• Available to be in 24x7 on-call rotation
• Joining I.B.E.W. Local Union #134
• A valid driver’s license with a good driving record
• Must clear a background check and drug screen
• Proficiency in the English language including proper usage, spelling, punctuation, and grammar
• Ability to read and use schematics
• Knowledge of basic electrical systems and proper load configurations

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information