Field Service Engineers
Job Description
Title: Field Service Engineer - CNC Machine Tools
Location: Indiana / Ohio / Pennsylvania / Tennessee / Alabama / New York
Hire Type: Direct Hire
Compensation: : $80,000–$110,000, depending on experience, skill level, and region
Overview:
We are seeking an experienced Field Service Engineer with hands-on CNC machining experience to support customers with the installation, troubleshooting, repair, and maintenance of CNC machine tools.
Travel: Regional and domestic travel to customer sites
Job Duties:
- Install, service, troubleshoot, and repair CNC machines and related equipment.
- Diagnose mechanical, electrical, and machining-related issues.
- Analyze test cuts and part results to resolve machining problems.
- Perform preventative and corrective maintenance.
- Support machine installations and customer audits.
- Train customers and team members on machine operation and maintenance.
- Maintain strong customer relationships and provide clear communication throughout service calls.
- Complete service reports and required documentation.
Qualifications:
- CNC machining experience is required.
- Experience with CNC milling machines and/or EDM equipment preferred.
- 6+ years of experience in CNC machining, machine tools, manufacturing, field service, or a related technical environment.
- Strong troubleshooting and mechanical/technical skills.
- Excellent customer service and communication abilities.
- Valid driver's license and ability to travel as required.
- Ability to lift up to 50 lbs. frequently and work on ladders/heights.
- Associate's degree in Mechanical/Electrical Engineering or related technical field preferred; equivalent hands-on experience will be considered.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your Recruiter
Team Lead and Principal Recruiter
Ric is a Team Lead and Principal Recruiter at Sterling Engineering with more than a decade of technical recruiting experience, including over eight years with Sterling. In his role, he leads recruiting efforts while also working hands-on with clients and candidates throughout the full hiring process.
From sourcing hard-to-find technical talent to navigating offer negotiations, Ric focuses on creating strong, lasting matches that benefit both the individual and the organization. His approach is built on understanding technical environments, listening closely to hiring needs and career goals, and aligning the right people with the right opportunities.
Ric enjoys recruiting because of the meaningful impact it can have on someone’s career. Whether helping a candidate pursue a growth opportunity, improve work-life balance, or step into a leadership role, he is driven by the opportunity to support people through important career decisions. At the same time, he takes pride in helping companies build high-performing teams that move their business forward.