Field Service Engineer
Job Description
- Install, maintain, and repair precision grinding and polishing equipment at customer facilities.
- Perform diagnostics and troubleshoot mechanical and electrical issues to ensure minimal downtime.
- Provide hands-on training and ongoing technical support to customers, ensuring proper operation and maintenance of equipment.
- Work closely with the engineering team to resolve complex technical problems and ensure effective solutions.
- Conduct routine preventive maintenance to enhance equipment reliability and performance.
- Adhere to all safety guidelines and industry regulations during service activities.
- Maintain accurate and detailed service records, including parts usage and customer interactions.
- Communicate effectively with customers to ensure satisfaction and resolve issues promptly.
- Associate’s degree or relevant technical certification in engineering or a related field.
- Proven experience servicing industrial machinery or precision equipment, ideally within grinding or polishing technologies.
- Strong mechanical and electrical troubleshooting abilities.
Meet Your Recruiter

Erik Butzen
Technical Recruiter
Erik Butzen is a skilled and compassionate Senior Recruiter passionate about empowering individuals to advance in their careers. With two years of dedicated service at Sterling, Erik has already significantly impacted the organization's talent acquisition efforts.
Having honed his expertise over five years in the field of recruiting, Erik possesses a deep understanding of the industry's intricacies. His journey began with the desire to assist individuals in finding opportunities that would propel their professional growth forward.
As a Senior Recruiter, Erik takes great pride in his ability to help people make meaningful advancements in their careers. Whether it's guiding a candidate through the interview process, providing valuable insights into the job market, or matching the right talent with the perfect role, Erik is committed to positively impacting the lives of those he interacts with.
One of Erik's most valuable pieces of advice to both hiring managers and fellow recruiters is to ask a lot of questions. Understanding the needs and expectations of both candidates and employers is essential to finding the best fit for both parties.