Field Service Engineer
Job Description
- Perform on-site commissioning activities for solar and storage systems.
- Coordinate schedules with project/site managers and assign day-to-day tasks to technicians.
- Supervise and provide technical guidance to internal and subcontracted technicians.
- Consult with site stakeholders to ensure work is completed safely, efficiently, and on time.
- Make real-time technical decisions and adjustments as needed during commissioning.
- Troubleshoot equipment and systems independently, including newly released features.
- Provide feedback to Engineering and R&D for ongoing product improvement.
- Serve as the primary contact for technical aftersales support for assigned projects.
- Troubleshoot and resolve issues via phone, email, remote access, or on-site visits.
- Oversee and guide technicians during aftersales activities.
- Coordinate with support teams when escalation is required.
- Repair and process returned materials and components.
- Maintain compliance with company quality, safety, and environmental standards.
- Complete and submit expense reports accurately and in a timely manner.
- Stay current on product updates through training sessions and internal meetings.
- Perform other duties as assigned.
- Bachelor’s degree in Electrical or Electronic Engineering required.
- Must be willing to travel up to 75% domestically and internationally
- Minimum of 2 years’ experience in electronics or power electronics.
- Prior experience with PV and storage systems strongly preferred.
- Strong troubleshooting skills and ability to read electrical and mechanical schematics.
- Familiarity with UL 1741, IEEE 1547, NEC codes, and PV-related regulations preferred.
Meet Your Recruiter

Alyssa Ford
Alyssa Ford is a dedicated Technical Recruiter, driven by her commitment to establishing meaningful connections with individuals and assisting them in navigating the complexities of career transitions.
With one year of dedicated service at Sterling and a total of 2 years in the recruiting field, Alyssa has already significantly impacted talent acquisition.
Alyssa's innate ability to connect with people and understand their unique career aspirations has been instrumental in her success as a Technical Recruiter. She finds great joy in forging professional relationships and participating in candidates' journeys as they navigate the tough decisions associated with job changes.
Having experienced the challenges of job hunting firsthand, Alyssa empathizes with candidates facing similar struggles. She encourages job seekers not to lose hope and to stay persistent throughout their search. Alyssa believes that the right role will come along at the right time, and maintaining a positive attitude and determination can make all the difference in finding the perfect fit.