Field Service Engineer

Hoffman Estates, IL 60195

Employment Type: Permanent Job Category: Technician Job Number: 44037808 Compensation: $65000-90000 / year

Job Description

Title: Field Service Engineer
Location: Hoffman Estates, IL 
Hire Type: Direct Hire
Travel: 50 - 80% (domestic and international)
Target Pay Rate: $40.00 - $43.00/hour (plus overtime pay)
Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401(k)

Overview:
Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Job Summary:
The Field Service Engineer performs functions to provide capital equipment maintenance, repair, qualification protocol execution, calibration, and training services for customers in US or Internationally.

Job Duties:
  • Plan assigned customer service needs, contact customers to obtain information to determine tools, instruments and parts that may be needed in the field and arrange travel needs.
  • Meet customer personnel to determine equipment problems, perform diagnostic tests involving mechanical, electrical, electronic, pneumatic, and hydraulic systems.
  • Troubleshoot and diagnose problems and take corrective action involving replacing defective parts and machine components, reprogramming control systems and reviewing units as necessary.
  • Provide protocol services for customers, perform equipment qualification procedures at home office and at customer site, identify and correct problems as required.
  • Calibrate equipment according to customer schedule apply test procedures and adjust equipment to meet standards.
  • Provide on-site operation, maintenance, and preventive maintenance.
  • Make courtesy calls to customer sites as available.
  • Respond to customer calls regarding equipment problems, determine nature of problems and recommend corrective action.
  • Run lab and factory acceptance tests for customers, set up equipment, run product and check specifications.
  • Conduct on-site seminars for equipment operation and process optimization.
  • Prepare service and expense records as required.
  • Perform other related duties as assigned.

Qualifications:
  • Bachelor of Science in Engineering, or 4 years of equivalent work experience preferred.
  • Electromechanical proficiency.
  • Ability to read blueprints and electrical schematics.
  • Familiarity working with Programmable Logical Controllers (PLCs).
  • Some knowledge of RS Logix.
  • Experience working with Digital Multimeters, temperature probes, pressure gauges.
  • Familiarity working with high voltage devices.
  • Experience with troubleshooting.
  • Ability to travel 50% - 80%, domestically and internationally.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you’ve got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now. 

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About Hoffman Estates, IL

Discover exciting job opportunities in the vibrant region of Hoffman Estates, Illinois! This thriving area, nestled in the heart of Cook County, offers a perfect blend of suburban charm and urban convenience. Boasting close proximity to renowned landmarks like the Sears Centre Arena and the beautiful Paul Douglas Forest Preserve, Hoffman Estates provides a plethora of activities for nature enthusiasts and sports fans alike. With a bustling culinary scene, diverse art galleries, and top-notch theaters such as the Sears Centre, this area promises a rich cultural experience. Join us in exploring the countless growth opportunities and unique charm that Hoffman Estates has to offer - your dream career awaits! Explore our job listings now and start your journey towards a fulfilling career in this enchanting region.