LaGrange, GA 30240 US
Location: LaGrange, GA
Employment Type: Direct Hire
We are seeking a motivated and experienced Engineering Manager to join our team in LaGrange, GA. If you are passionate about employee safety, customer satisfaction, and driving business growth, we invite you to apply.
As an Engineering Manager you will play a crucial role in ensuring employee safety, increasing aftermarket parts sales, and maintaining strong customer relationships. You will work collaboratively with various teams to achieve these goals while complying with company policies and procedures.
Identify and correct conditions that affect employee safety.
Proactively contact customers to increase aftermarket parts sales.
Create and process parts quotes in a timely manner.
Update and maintain customer information in our system (Merlin).
Collaborate with the Outside Sales Team to follow up on and convert quotes into orders.
Provide Order Specialists with accurate customer information to ensure efficient order processing.
Coordinate with Sales Expediters to promptly process expedited emergency orders.
Follow up on past due orders to ensure quick shipment.
Coordinate with Order Specialists to accurately process formal complaints, customer returns, and customer adjustments in a timely manner.
Participate in the development, training, and implementation of sales campaigns to gain new customers.
Assist with various projects and activities as requested.
Willingness to comply with all company policies.
Bachelor's degree in Engineering or a related field preferred.
Proven experience in engineering management or a related role.
Strong knowledge of employee safety practices.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software.
Ability to work collaboratively in a team environment.
Detail-oriented and organized.
Strong problem-solving and decision-making skills.