Director of Operations
Job Description
- Lead daily and monthly manufacturing operations to achieve production, efficiency, and customer delivery goals
- Maintain a strong focus on employee safety, including training, equipment, and safety initiatives
- Partner with Engineering, Quality, and Manufacturing teams to drive continuous improvement and Lean initiatives
- Monitor production efficiency, resource utilization, work assignments, and staffing levels
- Develop and implement operational policies, processes, and long-term capacity plans
- Work with Supply Chain and Purchasing to ensure materials and components are available to support production schedules
- Manage budgets, forecasts, cost control, and capital improvement projects in partnership with Accounting
- Lead hiring, employee development, performance management, and disciplinary processes
- Monitor KPIs and quality metrics, resolve quality issues, and implement corrective actions
- Work with Sales and Customer Service to support existing customers and identify new business opportunities
Qualifications:
- Bachelor’s degree with 7+ years of broad experience in manufacturing, engineering, production, scheduling, supply chain, quality, or related areas
- Experience in low-volume manufacturing and managing complex business processes
- Proven leadership and people-management experience
- Strong analytical, organizational, communication, and problem-solving skills
- Experience with Lean manufacturing and manufacturing quality tools
- Strong understanding of budgeting, forecasting, financial planning, and cost control
- Knowledge of production scheduling and workforce planning
- Understanding of HR practices including hiring, employee counseling, payroll, and benefits
Meet Your Recruiter
National Account Manager
Amy is a National Account Manager at Sterling Engineering with 13 years of recruiting experience, specializing in manufacturing, engineering, and skilled trades recruitment. She has spent 10 years with Sterling, supporting clients across a variety of industrial and technical environments.
Amy focuses on recruiting for manufacturing operations, maintenance, engineering, quality, supply chain, and leadership-level positions. Her experience allows her to understand the needs of both candidates and hiring teams, helping create strong matches that align with technical requirements, career goals, and culture fit.
Amy is passionate about building long-term relationships with candidates and clients. She enjoys working in fast-paced recruiting environments where communication, problem-solving, and a clear understanding of operational needs are critical to making successful placements.
Known for her straightforward, responsive, and relationship-driven approach, Amy supports a smooth hiring process from start to finish while helping people and organizations move forward with confidence.