Data Center Service Technician (PDU Systems)

Charlotte, NC 28226

Employment Type: Permanent Job Category: Technician Job Number: 55341586 Compensation: $38-45 / hour

Job Description

Job Title: Data Center Service Technician (PDU Systems)
Location: Charlotte, NC Area (Regional Travel)
Compensation: $40–$45/hour (straight time) + OT (1.5x)
Schedule: On-call with flexible PTO and pre-approved blackout dates

Position Overview
We are seeking a skilled Data Center Service Technician with hands-on experience supporting Power Distribution Unit (PDU) systems in data center environments. This role is responsible for maintaining, troubleshooting, and ensuring the reliability of low- and medium-voltage power distribution equipment that supports critical server infrastructure.
This is a regional, field-based position supporting multiple data centers within a defined geographic area. The ideal candidate understands the urgency, protocols, and operational nuances of data center environments and is comfortable working independently in high-priority situations.

Key Responsibilities
  • Troubleshoot, diagnose, and repair PDU systems and associated low- to medium-voltage electrical equipment
  • Respond to critical service calls in an on-call capacity, ensuring rapid resolution of power-related issues
  • Perform preventive maintenance (PM) checks on PDU systems and supporting infrastructure
  • Monitor and verify proper electrical load distribution to prevent overload conditions
  • Collaborate with data center personnel to ensure safe and compliant system operation
  • Document service activities, findings, and corrective actions
  • Maintain adherence to all safety standards and data center protocols
Travel & Work Structure
  • Regional travel required (typically within a 3-hour radius)
  • Travel time is fully compensated (from departure from home to return)
  • Use of personal vehicle required (all tools provided on-site)
  • Company credit card provided for fuel and work-related meals
On-Call & Scheduling
  • This is an on-call position, requiring availability for urgent service needs
  • Technicians may schedule PTO and blackout dates (e.g., weddings, personal events) in advance
  • When not on active calls, technicians will focus on preventive maintenance and system monitoring
Qualifications
  • Hands-on experience with PDU systems (Power Distribution Units)
  • Prior experience working in data center environments (strongly preferred)
  • Working knowledge of low- and medium-voltage electrical systems
  • Strong troubleshooting and diagnostic skills
  • Ability to work independently in time-sensitive situations
  • Valid driver’s license and reliable personal vehicle
Compensation & Benefits
  • Hourly pay: $40–$45/hour (based on experience)
  • Overtime paid at 1.5x
  • Paid for full travel time (portal-to-portal)
  • Tax advantages associated with the use of a personal vehicle
  • Company-issued credit card for travel expenses
  • Flexible scheduling with PTO and blackout date allowances

Meet Your Recruiter

Max Francis
Technical Recruiter

Max Francis is a seasoned Engineering Recruiter specializing in the Automation Division at Sterling. With five years of invaluable experience in recruitment, Max is on a mission to help individuals find their perfect career move—one that aligns with their professional goals and supports their families.

As an Engineering Recruiter, Max excels in the Automation Division, leveraging his deep industry knowledge to connect candidates with opportunities tailor-made for their unique skill sets and aspirations. He understands that finding the right career move is a pivotal moment in people's lives, and he thrives on being a part of that journey.

What Max finds most exciting and rewarding about his work is the opportunity to guide individuals to their ideal career fit. He recognizes that this transition is an exhilarating time for most people, and he derives immense satisfaction from helping them navigate the path toward their next professional adventure.

Max's advice to job seekers is grounded in the value of connections. He believes that having a well-connected recruiter within the industry you aspire to be in can open doors to companies and positions that may not be readily available on job boards. In today's competitive job market, he encourages candidates to connect with a recruiter early in their job search journey. While he advocates for candidates to continue their independent job searches, he emphasizes the benefit of having an additional set of experienced eyes on the market.

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