Customer Service Representative

Benicia, CA 94510

Employment Type: Contract Job Category: Applications / Sales Job Number: 42781559 Compensation: $34.00 / hour

Job Description

Title: Customer Service Representative

Location:Benicia, CA 94510

Hire Type: 6+ months contract with full benefits!

Pay:  $25-$35/hr. 

Benefits: As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.

Job Duties:
  • Respond to customer inquiries (pricing, parts availability, order status, expedite requests, etc.) for a sales team
  • Process orders, quotations, and change orders quickly and accurately
  • Negotiate terms with customers (lead-times, delivery, payment) to establish win-win agreements
  • Resolve Accounts Receivable issues, including applying credits and discounts

Qualifications:
  • Strong communication skills (both verbal and written) to interact effectively with customers and internal teams
  • Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously
  • Familiarity with engineered products and manufacturing processes is preferred

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you’ve got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now. 

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About Benicia, CA

Ready to embark on a new career adventure in beautiful Benicia, California? This charming city nestled in the Bay Area offers a blend of historical charm and modern growth, making it an ideal location to kickstart your career journey. Known for its vibrant arts scene, including the renowned Benicia Plein Air Gallery and the iconic Benicia Capitol State Historic Park, this area is a haven for creatives and history buffs alike. With a bustling culinary scene featuring a variety of cuisines, as well as easy access to nearby Napa Valley's world-famous wineries, Benicia offers a unique lifestyle that seamlessly combines work and play. Explore our job listings in Benicia today and discover the endless opportunities waiting for you in this dynamic region!