Customer Service Coordinator

Chicago, IL 60632

Employment Type: Contract to Perm Job Category: Supply Chain Job Number: It209023913-1 Compensation: $18-20 / hour

Job Description

Title:  Customer Service Coordinator 
Location: Chicago, IL 60632
Hire Type: CONTRACT-TO-HIR
Rate: $20/hr 
Hours: 6AM - 3PM

Job Duties:
  • Communicate with customer service regarding customer request including 
    1. Expedite requests
    2. Changes and order cancellations 
    3. Delivery information 
    4. Lead – times for potential orders 
  • Produce daily production schedule based on customer requirements, capacity restraints, manufacturing standards, material availability and distribute daily work orders to Final Assembly Supervisors.
  • Update Fabrication schedule with needed components due to 
    1. Short lead- time coming out of Queue
    2. Inventory adjustments
    3. BOM errors or other changes to orders
    4. Parts orders

Qualifications:
  • Effective oral and written communication skills
  • 3 to 5 years of experience in customer service
  • Knowledge of Microsoft office and outlook

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or genetic information.

Meet Your Recruiter

Alyssa Ford

Alyssa Ford is a dedicated Technical Recruiter, driven by her commitment to establishing meaningful connections with individuals and assisting them in navigating the complexities of career transitions.

With one year of dedicated service at Sterling and a total of 2 years in the recruiting field, Alyssa has already significantly impacted talent acquisition.

Alyssa's innate ability to connect with people and understand their unique career aspirations has been instrumental in her success as a Technical Recruiter. She finds great joy in forging professional relationships and participating in candidates' journeys as they navigate the tough decisions associated with job changes.

Having experienced the challenges of job hunting firsthand, Alyssa empathizes with candidates facing similar struggles. She encourages job seekers not to lose hope and to stay persistent throughout their search. Alyssa believes that the right role will come along at the right time, and maintaining a positive attitude and determination can make all the difference in finding the perfect fit.

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you’ve got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now. 

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About Chicago, IL

Unlock your potential in the bustling job market around Chicago, Illinois! Dive into a world of endless possibilities and growth opportunities in the Windy City and its vibrant suburbs. From iconic landmarks like the Willis Tower and Navy Pier to the world-class cuisine of deep-dish pizza and Chicago-style hot dogs, this area is rich in culture and charm. Immerse yourself in the thriving arts scene at the Art Institute of Chicago or enjoy a night out at the renowned Second City comedy club. With top-notch theaters, professional sports teams like the Cubs and the Bears, and lush green spaces like Millennium Park, Chicago offers an unbeatable lifestyle for career-driven individuals. Explore our job listings today and discover why Chicago is the perfect place to kickstart your career journey!