Customer Service Coordinator
Job Description
Location: Chicago, IL 60632
- Communicate with customer service regarding customer request including
- Expedite requests
- Changes and order cancellations
- Delivery information
- Lead – times for potential orders
- Produce daily production schedule based on customer requirements, capacity restraints, manufacturing standards, material availability and distribute daily work orders to Final Assembly Supervisors.
- Update Fabrication schedule with needed components due to
- Short lead- time coming out of Queue
- Inventory adjustments
- BOM errors or other changes to orders
- Parts orders
- Effective oral and written communication skills
- 3 to 5 years of experience in customer service
- Knowledge of Microsoft office and outlook
Meet Your Recruiter
![](https://cdn.haleymarketing.com/images/team-members/102986/thumbs/teammember_thumb_small2x_square-9A4E57F6-EED6-30FE-B5E6-3E3A4FFBEC66.jpg)
Alyssa Ford
Alyssa Ford is a dedicated Technical Recruiter, driven by her commitment to establishing meaningful connections with individuals and assisting them in navigating the complexities of career transitions.
With one year of dedicated service at Sterling and a total of 2 years in the recruiting field, Alyssa has already significantly impacted talent acquisition.
Alyssa's innate ability to connect with people and understand their unique career aspirations has been instrumental in her success as a Technical Recruiter. She finds great joy in forging professional relationships and participating in candidates' journeys as they navigate the tough decisions associated with job changes.
Having experienced the challenges of job hunting firsthand, Alyssa empathizes with candidates facing similar struggles. She encourages job seekers not to lose hope and to stay persistent throughout their search. Alyssa believes that the right role will come along at the right time, and maintaining a positive attitude and determination can make all the difference in finding the perfect fit.