Area General Manager

Santa Clara, CA 95054

Employment Type: Permanent Job Category: Executive/ Management Job Number: Js963811625 Compensation: $130000-150000 / year

Job Description

Title: Area General Manager 

Location: Santa Clara, CA
We are seeking an experienced Area General Manager with a strong HVAC, Plumbing, and maintenance background to oversee our bottling water plant in Santa Clara, CA, and Gilroy, CA. The ideal candidate will be responsible for ensuring smooth operational efficiency, driving profitability, and maintaining exceptional customer service levels.


  • Bachelor’s Degree preferred, with a focus on technical fields or related disciplines
  • Minimum 5 years of management experience, preferably in Sales/Marketing or Operations Management
  • Minimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance
  • Proficiency in accounting, including P&L management and budgeting
  • Strong interpersonal and communication skills
  • Ability to work effectively with all levels of management
  • Self-motivated with excellent motivational skills
  • Proficient in multitasking, time management, and analytical skills
  • Computer proficiency, especially in Microsoft Office
  • Location: Santa Clara, CA, with 1-2 days per week travel to Gilroy, CA

Essential Duties and Responsibilities:

  • Oversee production and operations at the bottling water plant and satellite branches, focusing on service-related activities such as HVAC, Plumbing, and maintenance
  • Drive business growth and profitability through efficient management of service operations
  • Safeguard branch assets and manage profit and loss activities, particularly in service-related revenue streams
  • Monitor and control overtime and temporary labor usage, especially in service departments
  • Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area
  • Motivate and recognize branch personnel contributions to foster a team culture emphasizing service excellence
  • Conduct financial analysis and implement corrective actions as needed, with attention to service-related revenue and expenses
  • Manage delivery and service call routing efficiently, optimizing schedules for productivity and customer satisfaction
  • Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly
  • Supervise branch payables, inventory, and receivables, focusing on service-related materials and supplies
  • Stay informed about local market competition in the service sector and adjust strategies accordingly
  • Recruit, select, and develop branch employees, emphasizing technical skills and service expertise
  • Enforce company policies and safety guidelines, particularly in service-related safety protocols
  • Provide training and coaching to employees, focusing on technical skills and service excellence
  • Support production supervisor and assist in administrative tasks related to service operations
  • Handle paperwork related to insurance reporting, particularly in service-related incidents and claims
  • Wear designated company uniform as required, particularly in service-related roles
  • Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes

Physical Requirements:

  • Equal amounts of time spent walking, standing, and sitting, with occasional lifting of service-related equipment or materials
  • Hand movements include typing, grasping, and holding, particularly in service-related tasks
  • Ability to communicate effectively with customers and peers, particularly in service-related interactions
  • Wear personal protective equipment when necessary, particularly in service-related activities

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. 

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About Santa Clara, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!