Applications / Sales

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After Market Parts Sales

Crystal Lake, IL 60014

Employment Type: Permanent Job Category: Applications / Sales Job Number: Dj875980318 Compensation: $65000-75000 / year

Job Description

After Market Parts Sales Representative
Crystal Lake, IL 
Experience Requirements:
  • Increase parts revenue utilizing sales and customer service skills.  
  • Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed.
  • Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality.
  • Provide technical support and information to customers over the phone, via email, or in person.
  • Develop and maintain relationships with customers to negotiate successful part sales.
  • Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales.
  • Monitor inventory levels to ensure optimal stock availability and minimize lead times.
  • Assist in the development and implementation of marketing strategies to promote aftermarket parts sales.
  • Stay up to date with industry trends, products, and technologies to ensure our aftermarket parts offerings remain competitive.
  • Research prices for custom projects and work with outside sales to deliver the quotation.
  • Setup new & review existing customers in ERP to ensure proper financial reviews are complete.
  • Always maintain the company’s CRM and ERP. All data must be maintained for accuracy.  
  • Using the ERP, process all work orders from order entry through shipment.
  • Process returns, and exchanges in a timely and efficient manner.
  • Bachelor's degree in Engineering or equivalent experience
  • Minimum of 2 years of experience in aftermarket parts sales, sourcing, or a similar role within the OEM machinery industry.
  • Strong technical knowledge of machinery and parts, with the ability to understand and interpret engineering drawings and specifications.
  • Excellent communication and customer service skills, with the ability to build and maintain relationships with customers and suppliers.
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office and inventory management software.
  • Must be a team player with a positive attitude and the ability to work.

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