Receptionist
Job Description
- Operate the telephone switchboard in the lobby to manage incoming and outgoing calls.
- Assist internal and external callers by identifying the appropriate extensions and directing calls accordingly.
- Greet and guide visitors while determining their needs and contacting the appropriate host.
- Ensure all visitors follow proper check-in and check-out procedures.
- Update and maintain the Visitor Board on a daily basis.
- Distribute and manage headsets, receivers, and transmitters for scheduled visits as needed.
- Keep the reception area clean, organized, and safe at all times.
- Open and secure the lobby at the beginning and end of each shift.
- Support Office Services by receiving packages, delivering and picking up mail, and handling other related tasks.
- Provide cross-coverage for mailroom duties as needed.
- Requires High School Diploma or equivalent
- Exceptional oral communication skills.
- The ability to come across in a professional manner.
- Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
- Good telephone etiquette and ability to respond to routine telephone inquiries.
- Less than one year of experience operating a switchboard and working in an office setting handling multiple tasks in an environment where interruptions occur regularly
Meet Your Recruiter
Alyssa Ford
Alyssa Ford is a dedicated Technical Recruiter, driven by her commitment to establishing meaningful connections with individuals and assisting them in navigating the complexities of career transitions.
With one year of dedicated service at Sterling and a total of 2 years in the recruiting field, Alyssa has already significantly impacted talent acquisition.
Alyssa's innate ability to connect with people and understand their unique career aspirations has been instrumental in her success as a Technical Recruiter. She finds great joy in forging professional relationships and participating in candidates' journeys as they navigate the tough decisions associated with job changes.
Having experienced the challenges of job hunting firsthand, Alyssa empathizes with candidates facing similar struggles. She encourages job seekers not to lose hope and to stay persistent throughout their search. Alyssa believes that the right role will come along at the right time, and maintaining a positive attitude and determination can make all the difference in finding the perfect fit.