Administrative Coordinator
Job Description
Location: Sparks, MD
- Contribute to the creation and execution of a thorough plan to successfully onboard client, ensuring smooth transitions across personnel, processes, and systems.
- Collaborate with internal departments and external vendors to implement new protocols and workflows.
- Manage all administrative, financial, reporting, and customer service functions related to fleet management.
- Integrate billing systems with Microsoft Dynamics 365 and.
- Monitor and maintain motor vehicle records (MVR), violations, and risk assessments.
- Contribute to risk management initiatives through the use of telematics, dash cameras, and data analytics.
- Consolidate data from vendors and systems (e.g., telematics, maintenance logs) Develop and manage relationships with fleet management vendors to ensure smooth integration and operational efficiency.
- Collaborate with vendors to address operational concerns, monitor performance, and ensure service agreements are met.
- Assist in identifying, negotiating, and onboarding new fleet service providers as required.
- Track and analyze key fleet metrics such as vehicle performance, fuel efficiency, and operational costs.
- Ensure that reporting formats and frequencies for fleet data (e.g., fuel usage, driver behavior, total cost of ownership) are consistent and in line with company standards.
- Collaborate with data vendors to obtain structured data for integration into fleet management systems.
- Coordinate accident/incident reporting, claims management, and safety protocols.
- Assist in driver safety training programs and track compliance.
- Oversee driver profiling and risk assessment processes, utilizing data from MVRs, claims, and telematics.
- Support proactive measures to mitigate operational risks and enhance fleet safety.
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline (preferred).
- 2+ years of experience in fleet operations, logistics, or administrative support.
- Strong organizational and time-management abilities, with a proven track record of handling multiple responsibilities and meeting deadlines.
- Experience with fleet management tools and systems (e.g., telematics, billing software) is advantageous.
Meet Your Recruiter

Jessica Les
Technical Recruiter
Jessica Les is a distinguished Principal Recruiter and dedicated Team Lead specializing in the Utilities Division at Sterling. With an impressive 6-year tenure at Sterling, Jessica’s passion for making a difference in individuals' careers and her dynamic approach to the recruitment landscape set her apart as a prominent figure in talent acquisition.
In her role as a Principal Recruiter and Team Lead, Jessica brings a wealth of expertise to the Utilities Division. Her deep understanding of the industry's intricacies enables her to skillfully match candidates with roles that align with their experiences and aspirations. As a Team Lead, Jessica guides and inspires her team to excel, fostering a culture of excellence and collaboration.
Jessica’s greatest joy in recruiting is the ability to impact someone's career journey positively. She thrives on the diversity of her work, embracing each day as an opportunity to tackle new challenges and gain fresh experiences. Her unwavering commitment to learning is evident in her proactive approach to staying updated about the utility industry, whether delving into the intricacies of a new role or staying abreast of the latest projects companies are undertaking.
Her advice to job seekers is grounded in thorough preparation, emphasizing the importance of research. Jessica encourages candidates to familiarize themselves with the company and the role they're applying for and assess how their own experiences align with the position. Most importantly, she underscores the value of authenticity, urging candidates to be themselves during interviews as it fosters genuine connections.