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Service Manager

Schaumburg, IL 60173

Employment Type: Permanent Job Category: Program Manager Job Number: PR148815222 Compensation: $85000-110000 / year

Job Description

Service Manager 
Schaumburg, IL 

$100K-110K 

This position is responsible for managing all ongoing and future mechanical and electrical installs and service calls at Customer and OEM locations working within the company's guidelines.                                                                            

Job Description: 
  • Manages employees and is responsible for hiring, termination and disciplinary actions.
  • Prepares and delivers annual performance reviews with all direct reports.
  • Works with other department managers and project managers to execute projects to company standards. Open, proactive, and effective verbal and written communication with other departmental and project managers.
  • Sets an example for their department through actions and communication including needed follow up and active participation in meetings.
  • Holds regular department level meetings to ensure effective communication, knowledge sharing, corrective action and continuous improvement.          
  • Assists in solving technical problems specific to electrical and mechanical machine installations and service calls at customer locations.
  • Analyzes project scope, budget and schedule and assigns the proper resources.
  • Supports department managers and project managers with technical knowledge which could be in the form of email, team meetings, customer interactions and/or escalations.        
 
Requirements: 
  • BS in Business Management or applicable experience       
  • 5-7 years’ experience in Automation and Manufacturing/Machine Tool Industry    
  • Manufacturing / Machine Tool Experience: Managed a service group previously, working knowledge of project flow process including engineering to assembly to customer installation...as well as industry knowledge of the technology including interface, mechanical, electrical.                                             
  • Automation Experience: Conveyors, robots, washers, etc. Experience in integrating multiple pieces of equipment, dealing with automotive customers, and understanding the challenges associated in these areas.                                                                                    

Meet Your Recruiter

Liz Galvan

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. 

 As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you’ve got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now. 

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About Schaumburg, IL

Explore exciting job opportunities in and around Schaumburg, Illinois today! Nestled in the vibrant state of Illinois, Schaumburg offers a perfect blend of city convenience and suburban charm. This thriving area boasts a dynamic business scene with a plethora of companies across various industries, including technology, healthcare, and finance. With easy access to attractions like Woodfield Mall, boasting over 300 stores, the renowned LEGOLAND Discovery Center, and world-class dining options such as Chicago Prime Steakhouse, there's never a dull moment in Schaumburg. Don't miss out on the chance to be part of this bustling community and take your career to new heights in Schaumburg! Start your job search now.